Lean UX has been the response to this changing landscape, and this course is a deep dive into three key areas of this new approach: customer research, problem-solving and collaborative design.

This is a hands-on course, and we’ll be taking the principles of Lean UX to heart. We’ll interview real customers of one of Dublin’s most recognised brands. We’ll get out of the building and conduct fieldwork in Dublin city centre. And we’ll bring all our research, ideas and designs together during collaborative workshops with small problem-focused teams.

Note: This is not a beginner’s course. It assumes you have knowledge of the basic UX principles and theories; and some experience wireframing, user testing and prototyping.

User scenarios

• The benefits of scenarios
• The elements of a scenario
• Defining your scenarios

Brainstorming solutions

• Idea generation
• Idea evalutation
• Revisiting your scenarios

Sketching the high-level flow

• Mapping the high-level solution
• Identifying each step in the flow
• Mapping scenarios and flows

Sketching the interface

• Sketching exercises
• Sketching exercises
• Sanity checking with scenarios