Welcome aboard! We recommend you start your training here. Two short videos explaining how to get the most from your online course.
UX is a state of mind. It’s not about large budgets or big teams. It’s emotions, small details, and the ability to stand up for your users.
Before you create great software, you need to understand what causes bad software. Here we look at the friction between humans and machines, and how we can avoid it.
Research is the cornerstone of UX design. If you're not doing research, you’re not doing UX. But what are we looking for when we start researching our users?
Research is a broad field, and there are dozens of research techniques we could use to understand our users. This module gives an overview of the research landscape.
Usability testing is synonymous with UX. It’s the most powerful tool in the UX toolkit. These videos explain all you need to know to run your own usability tests.
In this module we look at additional research techniques including customer interviews, stakeholder interviews, online surveys, card sorting and A/B testing.
Heuristics are rules of thumb for assessing the quality of your software. These videos cover 10 heuristics defined by leaders in the UX industry.
Making software is messy. And making sense of research data can be particularly so. These videos take a high-level view of the techniques that help put shape on your data.
Here we look at some popular and also some less well-known frameworks for analysis your research data, including personas, journey maps and value curves.
Before you design your screens, you need to define the bigger picture: information architecture, customer flow and navigation styles.
Interaction design is where the rubber hits the road. But what is an interaction? And what information do we need to specify about them in our designs and wireframes?
Design principles are guidelines that help ensure the quality of our designs. Principles covered in these videos include constraints, conventions, affordances and feedback.
Design patterns are specific techniques that bring design principles to life. This large collections of videos looks at the most useful design patterns you can adopt.